Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server solutions which we offer and you are able to add it either during the signup or at any time later on through your billing CP. It comes with an hour of custom work on your server, so our admins can aid you with software installation or setup. They could furthermore troubleshoot any piece of software that you have already installed if it does not work, so you will not have to waste time to determine what is wrong as they can help you in a very quick and professional way. Because this is a one-time upgrade, you could get it just when you need it and if a particular task takes shorter time, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is useful in case you cannot do something yourself or when you have our Managed Services upgrade, but the thirty minutes of custom work it features aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any of the dedicated web hosting plans which we offer at any time that you need it. In the event that you need some custom work from our administrators immediately after your hosting server is prepared, you'll be able to get the upgrade during the hosting server signup process, or when you need something to be performed later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features 1 hour of work from our admins on your hosting server, so if you experience any issues to install a third-party software or some program gives errors and does not work the way it is supposed to, our specialists will be able to help you in a very timely manner. If a task takes less than one hour, the rest of the time shall be available for future tasks and you will be able to see it within the billing area. This upgrade is perfect in case you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it provides.