Phone Support in Website Hosting
If you decide to use one of our Linux website hosting plans, you can connect with our support team via phone for 14 hrs per day. We will assist you in choosing the best plan for your web sites since we are aware that it is better to discuss such matters with a live person. If you already own an account, we are able to assist you with all your sales/billing questions and general matters, even with some tech troubles that don't require a lot of time or escalation to an administrator since it'll be better to open a ticket for time-consuming issues in order to have the entire communication in a single place. We have telephone numbers in the US, the United Kingdom and Australia, so you can call the one you prefer and speak with one of our representatives.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be certain that there will always be somebody to assist you when you have any questions about the semi-dedicated server packages that we supply. Whether you want to learn more about our packages, you have some billing issue or some general problem, you can give us a call. Although some more complicated issues may need a support ticket so as to give time to our tech support crew to analyze, we'll assist you with a number of tech questions on the phone as well, saving you time and efforts. Since we have data centers on three different continents - in the United States, Great Britain and Australia, we have local telephone lines in all of these countries as well. If you're in a different country, we also have an international number where you are able to get in touch with us.