Help and support Channels

  • Video Tutorials

  • Video Training

  • Learn without delay the way to change a file or move a database via our group of step–by–step video tutorials.

  • F.A.Q.

  • A F.A.Q. Section

  • We present an easy–to–use Frequently Answered Questions section where you can get answers to the most often asked questions.

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  • Ticketing System

  • A Ticketing System

  • Our technical support department is working day and night to help answer all of your concerns. You will get an answer in maximum one hour following your ticket application.

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Forms of Help and Support

  • Shared Hosting Support

  • Website Hosting Assistance

  • If you need advice organizing your Linux website hosting plans account, or need more resources for your sites, simply let us know and we’ll give you the best solution.

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  • VPS Hosting Support

  • VPS Servers Help & Support

  • Need help and support taking control of the SolusVM administration interface? Your VPS is misbehaving? Just notify us, we are prepared to help you.

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  • Dedicated Hosting Support

  • Dedicated Servers Assistance

  • You intend to modify the setup of your dedicated server? We are available round the clock to provide support to you.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We have a team of experienced techs prepared to help you with anything at all related to your semi-dedicated server. They are available 24/7 all year long.
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