Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You will find nearly all the answers to your questions in the intuitive Help section included in our Web Control Panel. It boasts an ever–growing database with commonly asked questions and detailed help articles contributed by our capable help desk support staff.

  • Top quality support service

  • Instructional Video Clips

  • We have compiled a selection of how–to video tutorials that detailedly explain how you can solve a typical problem related to your Linux website hosting plans account. You’ll find the instructional video clips in the Help section.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 customer care service and include a one–hour support ticket response time guarantee. Our knowledgeable technicians will be online 7 days a week and will sort out any issue that you may chance upon within less than 60 minutes after the client support ticket submission. Normally, an answer will be provided to you within twenty minutes.