1 hour ticket response
Our team of techs is committed to giving prompt answers to each of your queries. We’ll examine your tech support ticket the minute it has been submitted and will respond back to you with a solution within maximum 1 hour after the helpdesk ticket submission. In reality, our average support ticket response time is 20 minutes.
A Premium–Quality Help Desk Service
Each member of our technical support team has several years of experience in the Linux website hosting plans market and most of them have been with us for at least 5 years. They are all ready to answer all your questions in the most proficient way possible.
An Intuitive Help Section
To help you get a quick hint on how to use a specific feature, we have included a really user–friendly Help Center section in the Web Control Panel. You can browse through a wide selection of web hosting account management articles and website administration articles, take a peek at our F.A.Q. database or check our how–to video tutorials.
