A 99.9% Server Uptime
We’ve set up our website hosting platform using reliable hardware components and heavily tweaked software. Our administrators have installed a tweaked version of Security–Enhanced Linux on all our hosting servers in order to ensure optimal protection and reliability. We’ve set up a number of denial–of–service prevention appliances in addition to highly efficient firewall programs to make sure our internal network is unassailable and safe.
All Linux website hosting plans packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is vital that you also set up your own network infrastructure. That is the reason why we built a custom internal network in each one of our datacenter facilities. Relying on world–class Juniper routers and switches, our internal network allows for mega–fast data transmission speeds and is fully redundant.
Because of this, you will take advantage of a 99.9% network uptime in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe as well as in our data center in Australia, irrespective of which web hosting plan you’ve opted for.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your hard–earned cash on the line, you can’t feel really secure. This is the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel satisfied with our web hosting service or in case you want to use an even more robust hosting solution, like a VPS servers or even a dedicated web hosting plans – we will give you your money back in full, without any concealed costs or reimbursement taxes.
24/7 Technical Support
We have attentively picked each single member of our 24x7 support staff so that we can offer the very best client support you can get. Each one of our technical support engineers has lots of years of experience working with hosting accounts behind his back, so they know very well what they are doing. What’s more, they’re available to you 24x7 – you’ll be able to reach them at any time and they’ll reply back to you as fast as possible.
Their average response time is well under twenty minutes, while with other web hosting companies you have to wait for days. And we also offer you a 1–hour response time guarantee. Irrespective of what happens, your queries will be responded to within an hour.